Quality assurance manager
Quality Assurance Managers are responsible for overseeing and ensuring that construction projects meet established quality standards and specifications. They lead the development and implementation of quality management systems, identifying areas for improvement and driving continuous quality enhancement across projects.
What does this job involve?
Quality Management
Developing and implementing comprehensive quality management plans and procedures.
Audits and Inspections
Conducting audits and inspections of construction processes and projects to ensure compliance with quality standards.
Data Analysis
Analysing data and metrics to identify trends, assess project performance, and pinpoint areas for improvement.
Training and Support
Collaborating with project teams to provide training and support on quality assurance practices and policies.
Root Cause Analysis
Leading root cause analysis and corrective action processes for quality issues.
Stakeholder Liaison
Liaising with clients, contractors, and regulatory bodies to ensure quality expectations are met.
How do I get into this career?
Many Quality Assurance Managers begin their careers in construction-related roles, such as cadetships or graduate programs in building or construction (e.g., as a Contracts Administrator or Site Engineer). Formal education often includes completing a Bachelor of Construction Management or Bachelor of Civil Engineering, both of which provide a solid technical background. Additionally, ISO 9001 Certification training is highly valued and considered critical for advancing into a Quality Assurance Management position.